WHAT ARE DELIVERY OPTIONS?
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Express Delivery: 4 - 6 business days
During the holidays, delivery may be delayed by an additional 1-3 business days.
# Engraving service will require additional 5 business days.
HOW MUCH WILL SHIPPING COST?
- Flat shipping rate of RM10 per order for West Malaysia
- Flat shipping rate of RM15 per order for East Malaysia
WHAT SHIPPING COMPANIES DO YOU USE?
We work with a private shipping service provider that is safe, efficient, and reliable.
WHAT KINDS OF PAYMENT METHODS ARE AVAILABLE?
Credit / Debit Card (Visa and Master Card)
MY CARD WAS DECLINED. WHY?
1. We accept Visa and MasterCard.
Note: For debit cards, please make sure your card supports online shopping.
2. Potential solutions for the most common declined payment reasons:
- The account doesn't have sufficient funds.
- Check your bank account to make sure it has enough funds, then choose one of the solutions below to process your payment again.
3. The name of the account owner doesn't match the information you provided.
- Update your billing information with the correct details, following the instructions below.
4. The issuing bank doesn't allow using the bank account for online or international transactions.
- Contact your bank to allow these types of transactions, then choose one of the solutions below to process your payment again.
5. The bank account doesn't exist anymore.
- Update your billing information with a different bank account or a credit card, following the instructions below.
7. Limited number of transactions
- Please contact your bank.
Customer Service email and chat is available from Monday - Saturday, 9 AM - 6 PM ICT.
Reach out to us at: email@example.com
MEDIA AND PARTNERSHIP
If you have any media-related inquiries or celebrity collaborations that you would like to explore, kindly reach out to us at firstname.lastname@example.org.
Just Go With The Flow
Sleek anodised and nanotech moulded device that fits your hand perfectly.
An ergonomic mouthpiece that seamlessly delivers an unparalleled taste.
The New Generation of Nicotine Salt
Faster absorption for a stronger hit
Taste and feel like a real cigarette
Each pod contains 1.5ml of e-liquid and provide 350-640 puffs.